US FSS: Financial Services Suite

Data to help you attract and retain the employees you need for continued success

Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

337

356

$2,100 - $6,300

Consumer Finance

145

258

$2,100 - $6,300

Financial Operations

143

336

$2,100 - $6,300

Financial Technology

773

346

$2,600 - $7,800

Insurance

214

315

$2,300 - $6,900

Retail Banking

99

206

$2,100 - $6,300

Wealth Management

61

133

$2,100 - $6,300

Position Families Analyzed

  • Customer Service & Contact Center Operations
  • Quality Management
  • Finance
  • Sales, Marketing, & Project Management

Sub-Families Analyzed

  • Business Process/Service Quality
  • Credit & Collections
  • Customer Service
  • Product Marketing & Management
  • Sales Operations/Administration
  • Contact Center Operations & Training
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service & Contact Center Operations Leadership
  • Remote/Telesales & Account Management
  • Sales Training
  • Base Pay
  • Organization Data
  • Sales Incentive Eligibility and Amounts
  • Short-term Incentive Eligibility and Amounts
  • Long-term Incentives
  • Pay Range Minimums and Maximums
  • Sales Incentive Targets
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Other Non-Manufacturing
  • Insurance/Reinsurance
  • Services (Non-financial)

Career Streams

  • Executive
  • Professional
  • Management
  • Para-Professional

Geography

  • National
  • Regional
  • Metropolitan
MULTILEVELMULTISELECTION
2

Please select your participation status

Total
ATTENTION!
Our shopping cart does not allow multi-currency checkout.

Please complete your other currency purchase before adding a product of a different currency to your shopping cart.

OR

If you need assistance, please contact customer service.

Individuals or companies using Mercer data for consulting services or commercial purposes are subject to different rates.

Please contact us if you have any questions.

  • IsOrderingSetYes
  • Ordering TypeWIN
  • Enable ParticipationYes
  • Participation Start Date03/03/2025
  • Participation End Date04/25/2025
  • Sub TitleData to help you attract and retain the employees you need for continued success
  • RegionUS
  • Short DescriptionSalary data for US financial services industry positions; 7 industry sector modules available.
  • isCOLQOLNO
  • CounterPart_SKUSKU_7429-ca
  • Product Survey HeadingFinancial Services Suite - US FSS
  • Enable WidgetsYes
  • widget1Publish Date ~ September 2024
  • widget2Positions Published ~ 1,518
  • widget3Organizations ~ 380
  • widget4Observations ~ 419,753
  • Enable Home Page DisplayUS
  • EnableHomePageWithDisplayOrderUS~5
PARTICIPATION CLOSED

Find out how you can save by becoming a participant in this survey.
Learn More

Product Highlights

Survey Modules

# of positions published

# of organizations

Participant Price/

Non-Participant Price

Commercial Banking

337

356

$2,100 - $6,300

Consumer Finance

145

258

$2,100 - $6,300

Financial Operations

143

336

$2,100 - $6,300

Financial Technology

773

346

$2,600 - $7,800

Insurance

214

315

$2,300 - $6,900

Retail Banking

99

206

$2,100 - $6,300

Wealth Management

61

133

$2,100 - $6,300

Position Families Analyzed

  • Customer Service & Contact Center Operations
  • Quality Management
  • Finance
  • Sales, Marketing, & Project Management

Sub-Families Analyzed

  • Business Process/Service Quality
  • Credit & Collections
  • Customer Service
  • Product Marketing & Management
  • Sales Operations/Administration
  • Contact Center Operations & Training
  • Customer Relationship Management, Issue Resolution & Account Activation
  • Customer Service & Contact Center Operations Leadership
  • Remote/Telesales & Account Management
  • Sales Training
  • Base Pay
  • Organization Data
  • Sales Incentive Eligibility and Amounts
  • Short-term Incentive Eligibility and Amounts
  • Long-term Incentives
  • Pay Range Minimums and Maximums
  • Sales Incentive Targets
  • Short-term Incentive Thresholds, Targets, and Maximums

Industry

  • Banking/Financial Services
  • Other Non-Manufacturing
  • Insurance/Reinsurance
  • Services (Non-financial)

Career Streams

  • Executive
  • Professional
  • Management
  • Para-Professional

Geography

  • National
  • Regional
  • Metropolitan

Product Details

The digital transformation across the US financial services industry continues to unlock opportunities for companies looking to deliver services in a safer and more efficient way. Demand for employees with key digital skills is now stronger than ever as new ways of working and engaging with customers and new approaches to navigating security concerns become of paramount importance.

Harness the reliable market data within the US FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs for success now and in the future. Develop a flexible and scalable compensation strategy using salary data from 1,518 positions from US financial services companies.

View a list of the participating companies included across this financial sector survey here.

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN users. Additional users can be added during checkout.

With Mercer WIN, simplify your compensation data analysis while also maximizing your reporting capabilities. In just a few clicks, Mercer WIN allows you to:

  • Benchmark compensation for traditional jobs and hybrid jobs
  • Compare your compensation strategy to a specific set of peers or competitors
  • Set metrics exactly as you want them
  • Benchmark off cycle

The digital transformation across the US financial services industry continues to unlock opportunities for companies looking to deliver services in a safer and more efficient way. Demand for employees with key digital skills is now stronger than ever as new ways of working and engaging with customers and new approaches to navigating security concerns become of paramount importance.

Harness the reliable market data within the US FSS: Financial Services Suite to better understand how to attract and retain the employees your financial institution needs for success now and in the future. Develop a flexible and scalable compensation strategy using salary data from 1,518 positions from US financial services companies.

View a list of the participating companies included across this financial sector survey here.

Survey results are delivered in Mercer WIN®, giving you access to the data through a variety of customizable parameters. Your survey purchase includes access for three (3) Mercer WIN users. Additional users can be added during checkout.

With Mercer WIN, simplify your compensation data analysis while also maximizing your reporting capabilities. In just a few clicks, Mercer WIN allows you to:

  • Benchmark compensation for traditional jobs and hybrid jobs
  • Compare your compensation strategy to a specific set of peers or competitors
  • Set metrics exactly as you want them
  • Benchmark off cycle
Yes

What Happens After Purchase?

Once you submit an online order, our team will get to work right away to validate your purchase and grant access to the dataset. For new users, this may take us longer to verify your information.

Customers with an account

It may take up to 48 hours before the data is accessible. You will be notified via email when the data is available.

New customers without an account

It may take up to 72 hours to gain access to this dataset. Once your account is created, your access link will be sent to your email.

Have a Question?

Contact our customer service team for assistance.

Contact Customer Support

Ready to Purchase?

Select Your Product

Additional buying options are available

Learn how you can qualify for additional discounts.

Contact Us
PARTICIPATION CLOSED

Save on this product by participating

You tell us what’s happening in your organization – from what you pay to how you pay – for your positions and we’ll give you a discount on the results. Survey participation is open to all organizations with matching jobs.

Participation Window

Opens: 03/03/2025

Closes: 04/25/2025

Learn more about participation

Frequently Asked Questions

You may also be interested in